The time between the issue of the bills and sending reminders decreased by 25% and we receive more payments within the agreed period. This enables us to improve our cash flow and to send less reminders. Our employees save time, so they can handle a greater mass of work and do more quality-oriented work. Our service performance improved towards the taxpayer and we can focus on our core tasks. Our peace of mind through a fully automated process and a flawless production are a considerable factor in the quality of work of our employees.